As we prepare to submit an application to the BC Utilities Commission to propose new optional time-of-use rate for residential customers, we’re asking for your feedback, including any concerns or issues you might have with our proposal. Please refer to the optional time-of-use rate presentation slide deck for more information when completing this survey.  

Please be aware that your feedback, including the organization you’re representing, will be included in the application and be part of the public record for the regulatory proceeding. Due to privacy concerns, we ask that you do not identify third-party individuals or account specific information in your comments. Comments that reference identifiable individuals will not be included as part of the public record.

Any personal information you provide to BC Hydro on this form is collected and protected in accordance with the Freedom of Information and Protection of Privacy Act, Section 26(c). BC Hydro is collecting information with this for the purpose of rate design in accordance with BC Hydro’s mandate under the Hydro and Power Authority Act, the BC Hydro Electric Tariff, the Utilities Commission Act and related Regulations and Directions. If you have any questions about the collection or use of the personal information collected on this form, please contact the BC Hydro Regulatory Group at bchydroregulatorygroup@bchydro.com.

Please provide your feedback by December 15th, 2022. 

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